Privacy Statement
At Impact Traveller, your privacy matters to us. This statement explains how we collect, use, and protect your personal data when you interact with us – whether through our website, communications, or travel experiences.
Personal Data We Collect
We may collect personal data that you provide directly, including:
- Contact details (e.g. name, email address, phone number)
- Travel preferences and interests
- Information required to plan and facilitate your journey (e.g. passport details, dietary requirements, emergency contacts)
We may also collect limited data through your interactions with our website, such as browsing behaviour and preferences, to improve your experience.
How We Use Your Data
We use your personal data to:
- Design and deliver personalised travel experiences
- Communicate with you regarding enquiries, bookings, and itineraries
- Provide customer support before, during, and after your journey
- Improve our services, offerings, and overall user experience
Where relevant, we may also use your data to share updates, insights, or offerings aligned with your interests (you may opt out at any time).
Sharing of Data
We only share your personal data where necessary to support your travel experience, including with:
- Trusted partners (e.g. accommodation providers, local operators, guides)
- Service providers supporting our operations (e.g. payment processing, IT systems)
All third parties are required to handle your data securely and in accordance with applicable privacy standards.
Your Choices and Rights
You have control over your personal data. You may:
- Request access to or correction of your personal data
- Withdraw consent for marketing communications
- Request deletion of your data, subject to legal or operational requirements
Data Security
We take reasonable measures to protect your personal data from unauthorised access, disclosure, or misuse. While no system is completely secure, we are committed to safeguarding your information with appropriate technical and organisational measures.
Updates to This Statement
We may update this privacy statement from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
Contact Us
If you have any questions about this privacy statement or how your data is handled, please contact us at: journeys@impacttraveller.com